Customer Service

When the printed objects gets higher, the bottom easily get some warping. Due to the good thermal conductivity of metallic PLA, the bottom layers can easily become soft and then get some warping. So you need to add a brim (≥2mm) for the print.

The tangle of filament isn’t caused by the disordered or the imperfect winding. According to the production technology of filament, the filament winds back and forth (from left to right and then from right to left). Normally, there is no overline tangle. A common cause of tangle is that the filament end is not fixed to the holes of spool. Overline tangle or the changed winding direction make filament tangle. So customers need to fix the filament end to the proper holes of the spool.

Because there is some metallic powder in the metallic PLA, the nozzle or extruder head gets clogged after long time use. To troubleshoot this problem, please replace your nozzle.

Not recommended. Although PLA is degradable, food-grade raw material, the PLA with toner is non-food grade. If you really want to print a set of tableware, transparent PLA is suggested.

Inconstant filament diameter, the lower nozzle temperature and frequent replacement with different kinds of filaments will lead to this problem. So, before you get started, clean the nozzle and turn up the temperature to a proper value.

Too high temperature makes the PLA filament melt and flow so fast. Please turn the temperature down to a proper value.

Inconstant filament diameter, the lower nozzle temperature and frequent replacement with different kinds of filaments will lead to this problem. So, before you get started, clean the nozzle and turn up the temperature to a proper value.

Not recommended. Although PLA is degradable, food-grade raw material, the PLA with toner is non-food grade. If you really want to print a set of tableware, transparent PLA is suggested.

Because there is some metallic powder in the metallic PLA, the nozzle or extruder head gets clogged after long time use. To troubleshoot this problem, please replace your nozzle.

The tangle of filament isn’t caused by the disordered or the imperfect winding. According to the production technology of filament, the filament winds back and forth (from left to right and then from right to left). Normally, there is no overline tangle. A common cause of tangle is that the filament end is not fixed to the holes of spool. Overline tangle or the changed winding direction make filament tangle. So customers need to fix the filament end to the proper holes of the spool.

When the printed objects gets higher, the bottom easily get some warping. Due to the good thermal conductivity of metallic PLA, the bottom layers can easily become soft and then get some warping. So you need to add a brim (≥2mm) for the print.